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CarShield Overview CarShield was first mentioned on PissedConsumer on Aug 23, 2018 and since then this brand received 206 reviews. As of march 25 2019 the vehicle is still at the dealership pending authorization from Carshield/American Autoshield. I cancelled my contract immediately! Definitely unethical and should be illegal, but definitely the norm now when companies want to find a way to rip people off. 4 months ago, needed a repair. Additionally, it has received thousands of online customer reviews. The claims adjustor has 24-48 hours to look at the Inspector's Report and make a decision. CarShield was offering me a warranty of 1,000 off cheaper, but I had to look at the reviews, the Better Business Bureau rating. CarShield Auto Protection Reviews We want our customers to be fully satisfied and nothing makes us happier than getting positive reviews. Very helpful info, despite all the positive things being said about Car Shield in this article and TV commercial. Unlike many car insurance companies, they do not just cover accidents, but they also cover mechanical issues. This person was mean after I told her I wasn’t able to start immediately after she lowered my price about 2 times. I am a formal customer of carshieid. Asked why this wasn't checked when I first bought coverage or at least when I first made the claim. Awful experience with this company. These companies are exposed and then they resurface under new company names, but I am almost certain this was the company featured for running a scam. It runs, again, pretty similarly to Carshield. The newest 20 reviews … YES, I'M SORRY ICE-CUBE DID ENDORSE THESE FRAUDS !!!!! You can DVR the episode I'm sure. US. Started in 1999 as a vehicle inspection service company, CARCHEX has offered a variety of extended auto warranty plans since 2004 and is endorsed by a numb… The … It is not. Mainly, the main issues that some people have with Carshield is that they would not protect the transmission of older cars. Then the runaround starts again with the mechanic calling Carshield/American Autoshield to provide the required car repair diagnosis, only to be placed on hold for over two hours per call attempt. Only the latest review will count in the company's TrustScore. Please! Does Corporate Philanthropy Really Exist? This is a poor relationship. We are sharing article about Carshield Reviews … I called Jan 13,2021 and was told that the supervisor signed off on my check to be sent to me. READ YOUR CONTRACT FIRST BEFOR SIGNING UP ? I'VE ONLY HAD CONTRACT FOR 1 MONTH CarShield Reviews: Is CarShield Legit Or A Scam. CarShield is the worst company I ever dealt with. Known for affordable plans and low deductibles, the company offers vehicle service contracts for new and pre-owned vehicles, as well as motorcycles. WHAT A JOKE !!! From needing towing because of a flat tire, to mechanical pieces not working, people have found that Carshield is able to cover a variety of claims for them, ranging from serious to less serious. What gives Car Shield? Really? My car was taken to a nearby shop who later discovered that my transfer case was going bad and needed replacement as well. Purchased Platinum coverage about 7 months ago. However, each one of them is good in their own way. Liberty Auto Warranty is another example of an alternative to Carshield. The company offers you financial coverage on your car, one that you are able to depend on and afford. Besides having good customer service, they are known for having personalized and affordable prices. They said it wasn't covered. Did not receive the “second” check sent out but was told it was cashed in September 2020. The warranty provider has been in business for 15 years, during which it has covered over one million vehicles. I finally called BBB. Smell horse manure yet? Three of the six low ratings were from Google Reviews Local Guides (Folks who do frequent reviews and post up images and comments). Other review sites, such as ConsumerAffairs, rank CarShield more favorably. They understand that owning a car is no longer a luxury, as it has become a necessity. Extremely disappointed. Advertising Review: . Carshield offers you round-the-clock customer service that is specific to the issues you may be facing. This company has been protecting vehicles for over 40 years and offers extremely flexible prices, along with 6 months without payments. Go somewhere else people. I have been calling since April every couple months about this check and was not told anything. My car broke down My car broke down! High deductibles and pushy sales team. Carshield offers an extremely simple and personalized experience to receive protection for your automobile. This makes them one of America’s best auto protection services. Time is valuable and Carshield/American Autoshield should be reminded of this and call the customers back who will never place them on hold for two hours because we want our vehicles repaired and will proved no runarounds. Endurance Warranty is another popular choice for vehicle protection by American citizens. After receiving a contract and the "Gold Plan" my vehicle was covered and after a check up by the local jeep dealership after the check engine light appeared, Carshield informed the mechanic that the service is covered under the contract for repair. I went online and filled out the Carshield form because I wanted to know more about what they had to offer. Specialties: Buying a car is one of the biggest investments you will make in your life so purchasing adequate protection for your vehicle is every bit as important as buying the car itself. Well, suppose I will not be trusting car shield since their TV commercial says any vehicle with 5,000 to 150,000 miles can be covered. I decided on Carshield because as a Disabled Veteran I am on a set budget and they made these dedicated promises and the 109.00 a month was something I found budget friendly. Thanks for your honesty, and so sorry for the run-around this company is giving you. Today i contacted BBB again now to the Attorney general they still have not honored their contract i stopped payment in November because several people said this was not right and we still kept paying because they said we had to to get service and it was not being delivered. I drove over 1000 miles and didnt make a claim until well over 40 days after the start date off my contract. All of which are covered in the contract. do not believe the hype of Ice T and Chris Berman on their TV ads! I had transmission coverage on my vehicle and when it needed repairing, "the fine print" said it was not covered. However, that being said, Endurance Warranty seems to offer less personalized or flexible plans. The vehicle has been at the dealership pending repairs and Carshield/American Autoshield provided a "reference number" with the runaround continuing when trying to obtain authorization to make the repair to the vehicle, with request for vehicle history reports after receiving the information the Carshield/American Autoshield representative says something else is required in order to stall with providing the authorization of repairs. I went back to CARCHEX ‘cause they have a price match … The customer service is generally well-liked too. Not worth the high monthly cost. 2 reviews This was a problem with mepco and… This was a problem with mepco and carshield about my account anyway it was finally resolved hopefully the Corrections put in place will fix the problem and … Beware, they will hound you with telemarketing if you give them your phone number. When comparing Carshield vs Endurance Auto Warranty, the latter has been in business since 1988, making it more experienced than Carshield. 8.7. out of 10. What a sexist comment from a pushy, rude salesman. CarShield USA's #1 AUTO PROTECTION PROVIDER Overview. The experience I had with the customer service was well explained yet rude and disrespectful. How is an internal part of an engine not covered? and when calling any of the variously provided telephone numbers, the person answering informs me that they are only a call-in service that forwards your call to American Autoshield to make the claim. The rental car agreement is way too short of the time per a major repair. Today is now Feb 5th Riverton Chevy is ready and willing to get the work done once again Car shield and American Auto still nothing. I am formal customer of CarShield, just like many others I did not read, "the fine print" Like the old saying goes if it sounds to good to be true probably not. Had my engine mounts fail and they only covered $800 out of almost a $2k repair bill. I have always had extended warranties with my cars and this one is a TOTAL waste of money!!! Doing so allows for an accurate quote. Carshield/American Autoshield was contacted in February of 2019 that the repairs were pending an authorization to begin the repair services; it has now been over a month of run arounds the authorization is still pending review by claims, then major claims, then the power train review, and then claims again to start the runaround all over again. I made several calls only to find out a 3rd party Inspector must come out to look at the broken part and discuss the repair with the mechanic. If you want to make use of Carshield’s services, or you want to learn more about them, head on over to www.carshield.com/. It's a gimmick for you to purchase a contract for at least 20-45 days! I canceled my contract after that. I have paid hundreds of dollars for coverage and filed a clam for 299.00 and it was denied. Likewise, CARCHEX is a third-party vehicle service contract broker based in Hunt Valley, Maryland. Another alternative that you may want to consider for vehicle protection is Toco Auto Warranty. They wouldn't pay the claim, even though we had all the correct paper of work done and oil changes done. I had no pre-existing transmission problems, I provided all necessary service history documents and they denied my claim due to not having the vehicle towed to the repair facility! If I could give them zero stars I would. I’m a hardworking single father that have to walk to work for the past couple of months because their claims department hasn’t been on their job. They do claim they record all phone calls but they were unwilling to provide or review any of it. I should have known. That said, most of these options as well as most vehicle protection companies offer free quotes. The Federal Trade Commission just mailed $4 million in refunds to consumers who were scammed by a fake car warranty. I had a piston go bad. I have paid for the month and NEVER a conformation also I have asked for a copy of my coverage 4 times and was told to check my SPAM & NOTHING THERE. After receiving all the information needed to make a choice, you have the option of choosing through your plans. Come to find out, I have to read every … The repair is less than $1000 and thus far the dealership has had to fill out numerous forms and a representative came out to look at the broken part. So they'll say anything to get a sale and what makes it even worse they advertise on TBN,(Christian tv station). Texas, Wisconsin, and Florida … The experience I had with the customer service … After several calls and emails I was told they couldn't find my claim. Consumer Reports says that even so, such scams continue. Do Coupon Sites and Savings Apps Actually Work? WHY? Surprisingly I wasn’t able to play around the website because customer service would contact me. You will be contacted by e-mail, phone, and/or text once we receive your quote submission. If you have a more specific issue, question or concern relating to customer service, they have specific numbers for different services you may be needing. Carshield is a bait a switch MAKE SURE YOU READ THE FINE PRINT AND THE COMPLETE TERMS OF YOUR CONTRACT BEFORE SIGNING OR PAYING ANYTHING!!!!! My car was at a repair facility for 3 weeks before car shield sent out a inspector to inspect my transmission failure. They stalled and stalled and rejected based on a carfax report. 1-800-492-6762 for INDS. The man pressed to get out debit card info and stated my husband could cancel anytime. After this, you and Carshield will work on developing a personalized plan that will realistically fit your budget and lifestyle. CarShield was first mentioned on PissedConsumer on Aug 23, 2018 and since then this brand received 209 reviews.. CarShield ranks 334 of 1000 in Insurance category. This was my first use of their service, and was very unhappy and bothered by our conversation. After my husband once more stated he wanted to discuss with me and would call back, the rep go irritated and said “well I assume you’re still the man of the house, able to make decisions, right?” At which point my husband hung up...and absolutely will NOT be purchasing anything from the company. CarShield reviews do mention that the quote process can be tricky, with salespeople preferring to call about quotes rather than emailing. What you shared makes me wonder if the info in this article and the TV commercial testimonials are fake. Carshield Reviews and Complaints [Updated Feb 2020] -> The article is the share for those people who are having some complaints about the services of Carshield. They … … Toco Warranty allows you to bring your vehicle to any repair shop of choice to fix it in case of mechanical issues. the gentleman would not accept me thinkig about it just kept asking me why ....about 10 times before i hung up on him. 1-800-531-1925 for American Auto Shield My husband reached out to Car Shield to inquire about an extended warranty on a car we just pursued. CarShield's reason for reporting The reviewer has created multiple profiles to review … CarShield reported this review for breaching of Trustpilot guidelines. DO NOT WASTE MONEY ON THIS SCAM PEOPLE Not only that, it seems many representatives of the company are very friendly and helpful. However I have got nothing but a run around as to my jeep getting fixed and after seeing other reviews … My heat goes out and guess what it doesn't cover?! I was thinking of purchasing car shield coverage until I saw they have a big fat F rating from BBB with thousands of complaints against them. 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